Position: Program Coordinator
FLSA Status: Exempt
Location: Jacksonville, FL
Salary: $50K – 65K

About Genesys Works

Genesys Works is a national leader in providing pathways to career success for high school students in underserved communities, through skills training, meaningful work experiences, and impactful relationships. We operate in 7 cities across the United States and launching our 8^th city in Jacksonville, FL for 2025/26 school year. We have an exciting opportunity to join the founding Jacksonville team as Program Coordinator.

Reporting to the Program Manager, the Program Coordinator (PC) will provide direct services to our high school students. The Program Coordinator is responsible for implementing the Genesys Works core model which includes providing professional support and guidance to a cohort of up to 35 high school seniors during a year-long internship, teaching and facilitating a professional skills course during Summer Training, and delivering our college and career success programming. Individuals with a commitment to youth development and passion for advocating for students from historically marginalized communities are strongly encouraged to apply.

This position operates in a hybrid structure with a mix of in-person office time, external meetings, and remote work. External meetings with corporate and school partners will primarily take place in the Jacksonville area.

Duties and Responsibilities

Relationship and Account Management

• Work one-on-one with students to develop trusting relationships through mentoring and encouragement throughout the program, facilitating long-term individual and program success.
• Cultivate and maintain collaborative relationships with corporate partners, internship supervisors, and school administrators to support the cohort of interns, ensuring exceptional service delivery and timely problem solving

Facilitation of Curriculum and Professional Development

• Lead team meetings for Genesys Works students during the school year to assist them in choosing a career path, applying to colleges, and securing financial aid.
• Teach our professional skills curriculum to students during an eight-week summer training program.
• Assess student performance during summer training and provide actionable feedback on their readiness for internships

Coaching and Feedback

• Actively monitor student intern performance in the workplace and conduct student evaluations based on overall performance.
• Coach interns on how to successfully balance school, work, and life during the internship.
• Coach jobsite supervisors on providing well-rounded, comprehensive internship experience for our program participants

Data Management and Record Keeping

• Maintain metrics and student benchmarks throughout the program to measure and assure student success in training, in the workplace, and in developing a path to college and career success.
• Ensure timely and accurate documentation of interactions with students, corporate partners, and other stakeholders to support program success.”

Recruitment and Initiatives

• Recruit students through visits to partner schools and presentations to students.
• Actively participate in the selection process of students to the program.
• Assist with new initiatives in areas including, but not limited to, communications, fundraising, client recruitment, curriculum development, student recruitment, and alumni programming

The Ideal Candidate

• Committed to youth development and a belief that all students can reach their full potential.
• Able to relate to and work with diverse populations in diverse settings (e.g. students, corporate personnel, and high school administrators, teachers and staff).
• Has strong commitment to promoting diversity, equity, and inclusion.
• Has strong presence and leadership in instructional or group setting.
• Communicates effectively in meetings, presentations, and writing.
• Able to work independently while simultaneously maintaining a team focus.
• Has a strong sense of accountability for both student achievement and personal development.
• Adeptly determines objectives, sets priorities, meets deadlines, and stays organized.
• Able to problem solve and spark solutions in a timely and attentive manner.
• Thoughtfully facilitates meetings and effectively uses collaboration tools like Zoom and Microsoft Teams in virtual settings.
• Confidently works in Microsoft 365 applications and can learn customer relationship management (CRM) software (namely Salesforce).

Compensation
In our quest to be a nonprofit employer of choice, we offer:

• Competitive compensation commensurate with experience and qualifications
• Medical, dental, and vision insurance
• Company-paid life and disability insurance
• Generous paid time off policy, (10) company paid holidays, and "Soft Close" between Christmas and New Year's
• 403(b) retirement savings plan with company match
• Communications allowance
• Focus Fridays and flexible work arrangements

Genesys Works Organizational Values

Our Young People First

We believe young people and communities have the ability to shape their economic futures and build choice-filled lives. We leverage compassion in our advocacy to correct long-standing social injustices.

Collaboration

We believe in the power of working together in respectful partnership to create opportunities and meaningful change. By listening and evolving together, we create lasting and measurable impact.

Sustainability

We prioritize building resilience to withstand challenges, while also fostering continuous improvement in an ever-changing world. We responsibly allocate resources and ensure that every decision we make is guided by integrity and commitment to mission fidelity.

Equity

We commit to advancing economic opportunity to guide our obligations and interactions. We acknowledge systemic barriers and advocate for equal access to resources and opportunities that promote upward mobility.

Respect

We foster a culture of inclusivity, where everyone is valued and treated with dignity, in order to build stronger communities and create meaningful change. We act with kindness, seek to understand, and remain open to learning.

Commitment to Diversity

Genesys Works is an equal opportunity employer that celebrates diversity and is committed to creating an equitable and inclusive environment for all employees. Genesys Works will not tolerate discrimination or harassment of any kind. We believe that diversity, equity, and inclusion among our staff and corporate partners are essential to successfully executing our organizational mission. As such, we seek to recruit, support, develop, and retain high caliber talent from a diverse candidate pool that both complements and reflects the students we proudly serve.

Commitment to Inclusivity

Genesys Works remains committed to fostering a more equitable, inclusive, and united society. We stand in solidarity with members of the BIPOC and LGBTQ+ communities and seek partnerships that help dismantle the systems that lead to inequity in pursuit of a more just community. The fabric of our country is made up of its people. The rich diversity of ideas, cultures, and norms are what makes this country unique, and it is what makes it resilient. For these reasons, there is no other country in the world that ensures the wide range of opportunities and freedoms for its citizens. It is the place people dare to make the impossible, possible in hope for a better future, not only for themselves, but for the generations that follow.